If this is your first time or 50th, but you are considering a water taxi and who to book with. Let us start off with, not all water taxi's are the same. The difference in service really start to come out when your flight is delayed.
In this business, it is easy when everything goes right. However, we are organized to manage things when they don't go right (especially when it is not your fault and could ruin your vacation).
At the core of water taxi service is the transport by boat from one island to another. We separate ourselves by providing seamless land and water service, picking you up at the airport and transporting you to your resort, villa, or charter boat company so you can relax.
Other water taxi's will have you book your own land taxi (they provide the contact info) and they provide the water taxi only.
As an FYI, we are tracking flight information and making sure all the pieces come together. If your flight is late, delayed, or cancelled, give us a call so we can get on the same page. Most likely, we already know and are working on a solution. We've had clients come in anywhere from 1 to 8 hours late. We have been there every step of the way.
With other water taxi's, if your flight is delayed for any reason, you are the one that has to clean up the mess and initiate coordinating everything. If your flight is late, both the land and water taxi may not be able to accommodate because of scheduling conflicts. Let's be honest, you didn't come on vacation to the virgin islands to stress, you were supposed to leave that behind!
We call this the double whammy. If traveling internationally and your flight is delayed, they may not be able to get you through customs after hours. We have an excellent track record getting clients through customs, even after hours. If you are not able to get through customs because of a delayed flight, you can spend $200-300 per couple on a hotel room until the next morning when customs re-opens. Read more...
Our staff are highly accessible and available to communicate with. If you have questions, we are very responsive. In comparison, you may not be able to reach them...
By the time you hit the island, you may have been traveling 8-14 hours. We are here to help you start your vacation off right. When it is time to come home, we provide that slow and comfortable reintroduction to regular life.
Contact us today to book your transportation needs in the USVI and BVI.